Refund policy

Returns & Refunds Policy


Last Updated: 8/6/2025

 

📦 Return & Refund Policy

We gladly accept returns within 30 days of delivery for items that are:

  • Unused and in original condition

  • Returned with original packaging (if applicable)

  • Accompanied by proof of purchase

To start a return, e-mail us at support@greenglassgoods.com. We’ll send return instructions and a shipping address.

Return shipping costs are the responsibility of the customer unless the item arrives damaged or incorrect. If your item arrived damaged, please include photos with your message. 

Refunds will be processed once your return is received and inspected. Refunds are issued to the original payment method within 5–10 business days.

Final sale or discounted items may not be eligible for return.